Returns & Exchanges
At FPM Milano, we are committed to your total satisfaction with our high-end luggage and travel accessories. If you are not completely satisfied with your purchase, you may return or exchange unused items within 14 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the item in its original FPM Milano packaging, ensuring all protective films, tags, and authenticity certificates are included.
Ship to Italy
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Quality Inspection and Refund
Once our artisans verify the item's condition, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing