Frequently Asked Questions
Everything you need to know about FPM Milano's premium travel gear and services.
What materials are used in FPM Milano luggage?
Our Bank Collection is crafted from high-grade 100% aluminum, while other series utilize premium polycarbonate and hand-stitched Italian leather for maximum durability and aesthetic appeal.
Where does FPM Milano ship?
We offer international shipping to most countries worldwide. Delivery times vary by region, typically ranging from 3 to 7 business days for express shipments.
What is your return policy?
We accept returns on all unused items in their original packaging within 14 days of delivery. Please note that personalized or bespoke items are non-refundable.
Do FPM Milano products come with a warranty?
Yes, all our suitcases come with a worldwide limited warranty covering manufacturing defects in materials and workmanship to ensure your peace of mind while traveling.
How do I reset my TSA combination lock?
Each suitcase comes with a detailed instruction manual. Generally, you must hold the reset button while the lock is on the current opening code, set your new numbers, and release the button.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.